Our operations department is led by an experienced insurance agent and former franchisee who understands how to run a successful independent insurance agency. Operational support includes payroll processing, performance reporting, accounting as well as cash and document management.
Office location is a significant element of a franchisee’s marketing efforts. Brooke provides planning services, using a sophisticated software system which provides an analysis of a proposed location to franchisees for start-up, conversion, expansion or relocation.
In addition to the location services, Brooke’s facility teams also coordinate franchisees’ internet access and provide off-site telephone support for office computers and routers.
The operating procedures Brooke has in place allows franchisees to focus on new business development.